The
annoying experience at the hospital
This was a hell bit of experience for me. Perhaps this incident was
the one which inspired/persuaded me to write my experiences of insensitivity.
This is a 6 months old incidence.
My brother was feeling ill, with temperature, flu, headache and all
sorts of seasonal problems, also backache and pain in limbs, there were signs
of dengue or chickengunia. The pain was so intense that he was neither able to
sit upright nor walk. I took an appointment of a renowned doctor in a renowned
hospital and went up there. As we moved in, we found the hospital to be
overcrowded like a market place. Almost every doctor had a waiting of 20-25
patients. I seated my brother at one of the waiting areas and reported at the
reception. The receptionist gave us the number 4 , I was happy that atleast my
brother won’t have to wait for long and won’t have to undergo the pain for a
long duration. After waiting for about 40 minutes, our turn came and we went
in. the doctor diagnosed the disease and prescribed some tests and medicines.
When we told him about the backache and spasm, he referred us to an orthopaedic
doctor next door as he himself was a general physician. Coming out of the
chamber I again pushed my brother to the waiting area and went up to the
reception for an appointment of the orthopaedist. At first she was reluctant,
and then on being called by the general physician, she gave me the appointment.
I got the number 22. I glanced at the display screen above the chamber, it was
blinking a modest 8, that meant we had to wait for other 13 patients to finish
their meet before we can move in which would have accounted for almost 1.5- 2
hours. Accounting the pain with which my brother was going through, I didn’t
want him to suffer that much. I requested the receptionist, ward boy for an
early appointment but they relented. So we had no option but to wait. We waited
for around 20 minutes, and then my brother fell almost unconscious. I bought
some water for him and sprinkled on him, a ward boy came running and supported him
(the ward boy was a sensitive one). I gain went up to the receptionist almost
shouting at her and asking for a pre-appointment by explaining her current
situation. She obliged but with a condition, if I can convince other patients before
me, I can have a go. I went up and asked the fellow patients, everyone
understood the problem and were happy to help except one annoying fellow. This
guy was well dressed, with branded clothes, flaunting his gold chain, about
every finger had a gold ring, a lavish phone flipped in his palm. He looked as
if he was a small time politician or a builder. He asked me for my appointment
number, which I told him was 22. He replied as his was 19, he can’t let me go
in before him and he also tried to convince others to let me go in. I tried to
explain the situation in which my brother was. He dismissed my excuse as lame
and that everyone over here are undergoing the pain. I asked him what illness
he had. He replied that his wife had a broken finger, and as it was cured he
had come to show the reports to the doctor. I took a glance towards his wife
who was looking hale and hearty and was smiling. I pleaded with the guy, that
look at my brother, he is almost unconscious, please let us go in but the man
didn’t comply. Then I went up to the previous doctor, the general physician,
and he personally moderated and took my brother to the orthopaedist. At last my
brother was treated well by the doctor and gave him a dose of painkiller
injection which relieved him a lot and he felt well.
Now this brings us to the questionnaire……………….
The question over here is not of the treatment but whether as a human,
have we become so insensitive that we cannot provide leverage to a deserving
patient a treatment?
What would have happened if my brother was not able to sustain the
pain?
If he would have to be hospitalised just because of a delay in
treatment?
Whom do we have to blame?
Is the guy not an insensitive Indian?
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